Our People

Meet the Team Behind Your Recovery

Every client at Crossroads Recovery Centre is supported by an experienced, multidisciplinary team of counsellors, nurses, social workers and clinical professionals working together across our Johannesburg and Pretoria treatment centres. Our team combines clinical expertise with genuine compassion to guide every client through a personalised path to lasting recovery.

Licensed &
Registered

Multidisciplinary
Care Team

Two Gauteng
Treatment Centres

Compassionate
Support

Ongoing Clinical
Training

Book a Confidential Assessment Contact Our Centres

Why Our Team Makes the Difference

Licensed & Registered Professionals

Our counsellors, nurses, social workers and psychologists hold recognised qualifications and remain registered with their respective professional bodies.

Multidisciplinary Collaboration

Counsellors, medical staff and social workers meet regularly to coordinate each client's care, ensuring every aspect of recovery is addressed together.

Compassion Rooted in Experience

Many of our team members bring personal insight into addiction and recovery, allowing them to connect with clients with genuine empathy and understanding.

Continuous Professional Development

Our team regularly undertakes further training in evidence-based addiction treatment methods to keep clinical practice current and effective.

Personalised Treatment Planning

Every client's treatment plan is shaped collaboratively by the team, based on their individual history, needs and long-term recovery goals.

Confidential & Ethical Care

Every team member is bound by strict confidentiality and professional ethics, ensuring clients feel safe throughout their treatment journey.

Johannesburg

Johannesburg Treatment Team

Our Johannesburg professionals combine clinical knowledge, counselling expertise and compassionate care to deliver personalised treatment that addresses every aspect of recovery.

Visit Johannesburg Centre

Dominic Giovannoni

Director

Addictions Counsellor (CADC)

Taku Mhonyera

Head of Treatment

Addictions Counsellor (BACC), B.Comm. (UNISA)

Brett Fortune

Addictions Counsellor

Jacqui Otto

Addictions Counsellor

Fanela Mandewo

Addictions Counsellor

Yolandi Durandt

Addictions Counsellor

Genevieve Changuion

Addictions Counsellor

Cellie Nyathi

Professional Nurse

Patience Makanza

Social Worker

Nozipho Ngwabeni

Reception

Pretoria

Pretoria Treatment Team

Our Pretoria professionals bring specialised knowledge, compassion and clinical expertise to ensure clients receive comprehensive, personalised care throughout their rehabilitation journey.

Visit Pretoria Centre

Mike Maschek

Director

Addictions Counsellor (IACC)

Ulisha Myers

Office Manager & Accounts

National Senior Certificate

James Donovan

Addictions Counsellor

BACC/IACC

Shani Myburgh

Psychologist

B.Psych Hons. (SACAP)

Irma Beneke

Registered Nurse

BSW Hons (UNISA)

Franklin Makwaeba

Social Worker

BSW Hons (UNISA)

Our Standards of Care

Every member of our team, across both treatment centres, works within a shared framework of professional and ethical standards designed to protect and support every client.

Confidentiality

Every conversation, assessment and treatment detail is protected under strict professional confidentiality.

Evidence-Based Practice

Treatment methods are grounded in proven, research-backed approaches to addiction recovery.

Ongoing Clinical Supervision

Regular case discussion and clinical supervision keep every team member's practice accountable and current.

Client-Centred Care

Every treatment decision is made with the individual client's wellbeing, dignity and recovery goals at the centre.

Frequently Asked Questions

Common questions about the team supporting your treatment at Crossroads Recovery Centre.

Will I have the same counsellor throughout my treatment?+

Yes. Clients are assigned a primary counsellor who provides continuity of care throughout their treatment, supported by the wider multidisciplinary team.

Are your staff registered with professional bodies?+

Our counsellors, nurses, psychologists and social workers hold recognised qualifications and maintain registration with the relevant South African professional bodies.

Can family members speak with the treatment team?+

Yes, with the client's consent, our team is available to update and involve family members as part of the recovery process.

How is my treatment plan personalised?+

Following an initial assessment, the multidisciplinary team collaborates to design a treatment plan tailored to your addiction history, physical health, emotional wellbeing and recovery goals.

Is there always a nurse or medical support on-site?+

Yes. A registered nurse forms part of our on-site team at each centre to support medical monitoring and detox care where required.

Can I request a specific team member?+

Where possible, we take client preferences into account. Speak to our admissions team about your preferences and we will do our best to accommodate them.

Ready to Begin Your Recovery?

Our experienced team is ready to guide you through a confidential assessment and the first steps towards treatment.

Book Your Confidential Assessment

Ready to Meet Your Team?

Whether you're seeking help for yourself or a loved one, our experienced Johannesburg and Pretoria teams are ready to provide confidential guidance and recommend the most appropriate treatment programme.

Confidential Admissions
Multidisciplinary Clinical Support
Personalised Treatment Plans
Medical Aid Assistance
Two Gauteng Treatment Centres

Speak to Our Admissions Teams

Johannesburg Admissions
+27 74 895 1043 Pretoria Admissions
+27 82 653 3311

Book a Confidential Assessment

Complete the confidential form below and one of our admissions specialists will connect you with the right team member to discuss your situation and next steps.

All enquiries are treated with the strictest confidence by our admissions team. Your information will never be shared, and our experienced professionals will guide you through every stage of the admissions process with care, respect and complete discretion.