For Referring Healthcare Providers
Information for Medical Professionals
Addiction is a treatable disease. Research in the field has led to significant advances in the treatment of alcohol and drug abuse, and the best programmes now incorporate a variety of rehabilitative services into their treatment regimens. Our multidisciplinary team selects from a menu of clinical services to meet the individual medical, psychological, social, vocational and legal needs of every client we treat, helping each person participate in their own life in a meaningful, productive and purpose-driven way.
Multidisciplinary
Care Team
Individualised
Treatment Plans
Medically
Supervised Detox
Progress
Updates on Request
Confidential
Referrals
A Collaborative Approach to Patient Care
Why Refer to Crossroads
Crossroads Recovery Centre offers a comprehensive, evidence-based approach to addiction treatment. Our counsellors draw from a full menu of rehabilitative services to address the medical, psychological, social, vocational and legal needs of every client, giving your patients the best possible foundation for recovery.
We work as an extension of your care team, providing structured clinical support while keeping communication open throughout the treatment process.
Our Goal for Your Patients
Our aim is for every client to participate in their own life in a meaningful, productive and purpose-driven manner. Treatment is built around two long-term goals: total abstinence from all mind- and mood-altering substances, and an improved quality of life.
Every client receives an individualised treatment programme based on their specific clinical, psychological and social needs.
Partnering With Healthcare Providers
We understand that referring a patient for addiction treatment requires confidence in the quality and continuity of care they will receive. Our team is available to discuss any patient's needs, answer clinical questions and provide progress updates throughout treatment, with the client's approval.
Discuss a ReferralOur Clinical Protocol
Every client admitted to Crossroads Recovery Centre moves through a structured clinical protocol designed to address the full scope of their addiction and supporting health needs.
Psychological Evaluation
Every client is required to undergo a psychological evaluation prior to admittance, ensuring treatment is appropriately matched to their clinical presentation from the outset.
Supervised Detoxification
Where clinically indicated, a supervised detoxification process is prescribed by our consulting GP or psychiatrist and administered by our registered nursing staff.
Medical & Psychological Access
Clients have access to a consulting clinical psychologist, general practitioner and psychiatrist to address all medical and psychological needs throughout treatment.
Qualified Addiction Counsellors
All our counsellors are qualified addiction counsellors, many of whom bring personal experience of overcoming active addiction to their clinical work.
Family Counselling
Our full-time social worker undertakes family counselling to help the family unit deal with the effects of the client's addiction, which affects the entire family.
Individualised, Multi-Modal Treatment
Each client receives an individualised treatment programme combining group therapy, client-centred therapy and cognitive behavioural therapy, based on their specific needs.
Continuity Beyond Primary Treatment
Clients have access to an outpatient programme of recovery coaching and are introduced to support groups such as the 12 Step fellowships, providing continuity of care well beyond their time in primary treatment.
Treatment Goals, Duration & Philosophy
Understanding how we define success, structure treatment length and approach the core issues of addiction can help you set realistic expectations with your patients about what treatment at Crossroads Recovery Centre involves.
Treatment Goals
Our Objectives
Two Long-Term Treatment Goals
Treatment at Crossroads Recovery Centre works towards two long-term goals: total abstinence from all mind- and mood-altering substances, and an improved quality of life for every client we treat.
Length of Stay
Recommended Treatment Duration
Individuals progress through treatment at various rates, so there is no predetermined length of stay. However, research has shown unequivocally that good outcomes are contingent on adequate treatment length — generally, primary treatment of less than 90 days is of limited effectiveness, and continuing into a longer outpatient programme is recommended for maintaining positive outcomes.
Treatment Duration
Our Philosophy
Treatment Philosophy
Addressing the Core Issues of Addiction
Our treatment philosophy is to address the fundamental core issues of addiction. This approach allows for a caring, nurturing, client-centred environment where patients suffering from addiction can find genuine healing rather than symptom management alone.
How Referrals Work
Referring a patient to Crossroads Recovery Centre is straightforward. Our admissions team is available to discuss any case in confidence and guide you through each stage of the process.
Initial Contact
Contact our admissions team by phone or via the referral form to discuss your patient's circumstances and treatment needs.
Assessment
Your patient undergoes a confidential psychological evaluation to determine the most appropriate treatment pathway before admission.
Admission & Treatment
Your patient begins an individualised treatment programme, supported by our multidisciplinary clinical and counselling team.
Progress Updates
With your patient's approval, we keep you updated on their progress throughout treatment, maintaining continuity of care.
Speak to Our Admissions Team
Call Our Admissions LineOur Treatment Programmes Can Help Your Patients
Crossroads Recovery Centre offers a full range of treatment programmes for both substance and behavioural addictions, giving you appropriate referral options whatever your patient's presenting condition.
Alcoholism Treatment
From detoxification to our primary treatment programme, we build foundations for long-term abstinence and sobriety.
More Info about Alcoholism TreatmentDrug Rehabilitation
The idea of overcoming drug addiction may seem overwhelming, but recovery is possible at Crossroads Recovery Centre.
More Info about Drug RehabilitationInpatient Rehabilitation
Residential rehabilitation delivering intensive therapeutic care within a structured recovery environment.
More Info about Inpatient RehabilitationSex Addiction Rehabilitation
Structured treatment for compulsive sexual behaviour combining professional counselling and behavioural therapy.
More Info about Sex Addiction RehabilitationGambling Addiction Treatment
When a chronic gambler reaches crisis point emotionally and financially, professional treatment can help them recover.
More Info about Gambling Addiction TreatmentFood Addiction Rehabilitation
When compulsive overeating makes daily life untenable, our structured programme helps clients rebuild a healthy relationship with food.
More Info about Food Addiction RehabilitationMedical Aid Support
Approved Medical Aids
We work with a range of South African medical aid schemes. Our admissions team can assist patients and referring professionals in understanding available benefits, approvals and admission requirements.
Frequently Asked Questions
Below are answers to common questions from medical professionals about referring patients to Crossroads Recovery Centre.
Ready to Refer a Patient?
Our experienced admissions team is available to discuss any case in confidence and answer your clinical questions.
Complete the Referral FormRefer a Patient
Our admissions team is available to discuss any referral in confidence and guide you through every stage of the admissions process.
Whether you are a general practitioner, psychiatrist, psychologist or allied health professional, we are here to support you and your patient with a collaborative, evidence-based approach to addiction treatment.
- Confidential Referrals
- Multidisciplinary Care Team
- Individualised Treatment Planning
- Progress Updates on Request
- Experienced Addiction Professionals
Speak to Our Admissions Team
Johannesburg Admissions+27 74 895 1043 Pretoria Admissions
+27 82 653 3311 Outpatients
+27 82 458 9408
Referral Form
Complete the form below to refer a patient. One of our addiction treatment specialists will contact you as soon as possible to discuss the case and next steps.