Polmed & Addiction Treatment
Polmed Medical Scheme Medical Aid for Addiction Treatment
If you are a Polmed member considering professional treatment for alcohol or drug addiction, understanding the medical aid considerations that may apply can help make the next steps clearer. Crossroads Recovery Centre can assist Polmed members and their families with investigating applicable benefits, understanding authorisation requirements and discussing suitable addiction treatment options.
Benefits that may apply can depend on individual membership circumstances, the member's option and available benefits, clinical needs, treatment requirements, authorisation requirements, applicable limits and relevant scheme rules.
Polmed benefits for addiction treatment depend on the member's option, applicable benefits, clinical needs, treatment requirements, authorisation and applicable scheme rules.
Understanding Your Benefits
Understanding Your Polmed Benefits for Addiction Treatment
Being a Polmed member does not automatically establish that a specific rehabilitation programme, duration or full treatment cost will be funded.
- Membership option and circumstances
- Applicable benefits
- Available benefits
- Clinical circumstances
- Recommended treatment
- Detoxification
- Inpatient versus outpatient care
- Authorisation requirements
- Benefit limits
- Relevant scheme rules
Your Polmed Benefits Need to Be Considered Individually
Addiction treatment requirements and medical aid circumstances can vary between members. Individual benefit verification can help clarify the considerations that may apply to the treatment being discussed.
Check Your Polmed BenefitsYour Benefit Position
What Can Influence Your Polmed Addiction Treatment Benefits?
Membership Option
The member's Polmed option and relevant benefit structure can influence the benefits that may apply.
Available Benefits
Available benefits at the time treatment is considered can influence the medical aid funding position.
Clinical Needs
Treatment recommendations should be based on the individual's clinical circumstances and recovery requirements.
Treatment Type
Detoxification, inpatient rehabilitation and outpatient treatment may involve different clinical and benefit considerations.
Authorisation Requirements
Relevant authorisation or supporting information may be required before certain treatment services begin.
Scheme Rules & Limits
Applicable requirements, benefit limits and scheme rules can influence the final benefit position.
Why benefit verification matters: checking applicable benefits before admission can help provide greater clarity about the medical aid considerations and authorisation requirements that may apply. Verification itself does not guarantee funding or approval.
Treatment Options
Addiction Treatment Programmes at Crossroads Recovery Centre
Detox Programme
Support for individuals who may require an appropriately managed withdrawal process before continuing rehabilitation.
Explore Detox ProgrammeInpatient Rehabilitation
A structured residential treatment environment supporting therapeutic work, behavioural change and recovery skills.
Explore Inpatient RehabilitationDual Diagnosis Treatment
Treatment that considers addiction alongside relevant co-occurring mental-health concerns.
Explore Dual Diagnosis TreatmentAlcoholism Treatment
Structured professional treatment addressing alcohol addiction and supporting continuing recovery.
Explore Alcoholism TreatmentDrug Rehabilitation
Treatment addressing drug addiction, associated behaviours and the development of recovery skills.
Explore Drug RehabilitationOut Patient Programme
Structured addiction treatment and recovery support for suitable individuals who do not require residential rehabilitation.
Explore Out Patient ProgrammeTreatment recommendations should be based on individual clinical circumstances and recovery needs. The availability of a programme at Crossroads Recovery Centre does not mean that it will automatically qualify for Polmed funding.
Benefit Verification
How the Polmed Benefit Verification Process Works
Contact Crossroads Recovery Centre
Begin with a confidential discussion about the person requiring treatment and their current circumstances.
Provide Relevant Polmed Details
The admissions team can explain which membership information may be needed to investigate applicable benefits.
Investigate Applicable Benefits
Relevant benefits can be considered in relation to the individual's circumstances and treatment being discussed.
Assessment & Authorisation
Where clinical assessment, supporting information or authorisation is required, CRRC can help explain the relevant process.
Discuss Treatment & Admission
Once treatment requirements and the medical aid considerations are clearer, the admissions team can discuss the appropriate next step.
You Don't Need to Understand Polmed Benefits Before Calling
You can contact Crossroads Recovery Centre even if you are unsure about your benefits, authorisation requirements or which treatment programme may be appropriate.
Start a Confidential Polmed EnquiryWhy Crossroads Recovery Centre
Structured Addiction Treatment Focused on Continuing Recovery
Choosing treatment is about finding a provider with the structure, experience and support needed to help someone build a lasting recovery.
Experienced Treatment Team
Support from professionals involved in different aspects of rehabilitation.
Individualised Recovery Planning
Treatment planning considers each individual's circumstances and goals.
Structured Residential Rehabilitation
A structured environment away from everyday pressures and triggers.
Individual & Group Therapy
Individual and shared group work to build insight and accountability.
12-Step Recovery Approach
Principles, structure and peer support with value beyond rehabilitation.
Relapse Prevention & Continuing Recovery
Awareness of triggers and plans for continuing recovery after treatment.
Building Recovery Skills Beyond Rehabilitation
Rehabilitation provides a structured opportunity to begin addressing addiction, while continuing recovery involves applying recovery skills, personal responsibility, accountability and relapse-prevention strategies when everyday life resumes.
Our Treatment Centres
Polmed Addiction Treatment in Johannesburg & Pretoria
Crossroads Recovery Centre provides structured addiction treatment through its Johannesburg and Pretoria treatment centres. Polmed members can speak with our admissions team about individual treatment needs, location and the medical aid considerations that may apply.
Johannesburg Treatment Centre
- Structured residential rehabilitation
- Individual and group therapy
- Recovery planning
- Relapse-prevention preparation
Pretoria Treatment Centre
- Structured addiction treatment
- Professional therapeutic support
- Recovery skills development
- Continuing-recovery preparation
Not Sure Which Centre to Contact?
The admissions team can discuss Johannesburg and Pretoria alongside the individual's treatment requirements and circumstances.
Speak to AdmissionsPolmed FAQs
Frequently Asked Questions About Polmed and Addiction Treatment
These questions cover common considerations Polmed members have when exploring addiction treatment and medical aid benefits.
Does Polmed pay for addiction rehabilitation?
Polmed may provide benefits for qualifying addiction treatment, subject to the member's option, clinical circumstances and applicable scheme rules. This should not be interpreted as guaranteed or unlimited cover.
Can CRRC check my Polmed benefits for addiction treatment?
Our admissions team can assist with investigating applicable Polmed benefits and authorisation requirements based on your membership details and the treatment being considered.
Does Polmed require pre-authorisation for rehabilitation?
Pre-authorisation may be required for certain treatment services or admissions, depending on the member's option and treatment circumstances. Our team can help explain the relevant process.
Can Polmed benefits apply to inpatient rehabilitation?
Benefits may apply to qualifying inpatient rehabilitation in certain circumstances, subject to available benefits, clinical needs and applicable limits.
Can Polmed benefits apply to detox treatment?
Benefits may be available for clinically appropriate detoxification depending on the member's option and relevant authorisation rules.
How long can Polmed benefits apply to addiction treatment?
The period benefits may apply for can depend on the member's available benefits, applicable limits and clinical requirements, so this should be investigated individually rather than assumed.
What if my available Polmed benefits do not cover the full treatment cost?
If available benefits do not cover the full cost of the proposed treatment, our admissions team can explain the information available so you can make an informed decision about the next steps.
How do I start a Polmed addiction treatment enquiry with CRRC?
Contact our admissions team and let them know you would like to discuss addiction treatment as a Polmed member. You do not need to understand your benefits beforehand.
Confidential Admissions
Check Your Polmed Benefits Confidentially
If you or someone close to you needs professional help with addiction, you do not need to understand every aspect of your Polmed benefits before contacting Crossroads Recovery Centre. Our admissions team can discuss the circumstances confidentially, explain potential treatment pathways and assist with investigating the medical aid considerations that may apply.
We Can Help You Understand the Next Step
- Discuss current addiction concerns
- Ask questions about rehabilitation
- Provide relevant Polmed information
- Investigate applicable benefits
- Understand authorisation requirements
- Discuss Johannesburg or Pretoria treatment
- Consider an appropriate next step
Prefer to Speak With Us?
Request a Confidential Call
Complete the form and a member of our team can contact you to discuss your treatment enquiry and Polmed questions.
Polmed benefits are subject to the member's option, applicable and available benefits, clinical circumstances, treatment requirements, authorisation requirements, benefit limits and relevant scheme rules. Benefit verification does not guarantee funding, authorisation or payment of all treatment costs.
Medical Aid Directory